Limiting Laundry Access: Disruptive Changes to Use of Laundry Facilities | Marketing.Legal™


Last Updated: August 24 2026

Question:How does the Landlord and Tenant Board rule when a landlord limits laundry access in Ontario?

Answer:If a landlord unilaterally changes laundry access in a way that interferes with a tenant’s reasonable enjoyment, the Landlord and Tenant Board may find the change improper and order compensation or a rent abatement, as in JD v. LD's, 2017 CanLII 28729.  In that matter, restricting laundry use to a fixed Sunday window substantially interfered with the tenant’s ability to use the facilities as described in the lease.  If you are dealing with a similar Ontario issue involving laundry or other shared amenities, Marketing.Legal™ can help you market and organize your case materials so your message is clear and action-ready across Ontario.  For support, call (800) 551-5751.

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Decision Summary: JD v. LD'S, CET-63203-16 (Re)

Limiting Laundry Access: Disruptive Changes to Use of Laundry Facilities The case of JD v. LD'S, 2017 CanLII 28729, provides an important decision from the Landlord and Tenant Board regarding the improper interference or disruption with the use of laundry facilities by the landlord.  The legal dispute between the landlord and the tenant arose after the landlord attempted to alter laundry facilities access despite that the lease agreement expressly stated that the tenant, JG, could access the laundry facilities twice per week by contacting the upstairs tenants.  The landlord, despite the twice per week term within the lease agreement, attempted to impose a condition that access to the laundry facilities be limted to a three-hour period, once per week, and only on Sunday.

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Factual Details

In June 2016, new tenants moved upstairs.  Subsequently, LD's restricted laundry access to Sundays between 11:00AM and 2:00PM.  As JG worked in construction and needed to do laundry regularly, JG faced difficulties with the new schedule and needed to use a laundromat to supplement the unilaterally imposed once-a-week laundry access.

Decision Reasons

The Landlord Tenant Board found that the change in laundry arrangements significantly interfered with the reasonable enjoyment of the property by the tenant.  The shift to a fixed time on Sundays for laundry use represented a substantial interference compared to the previous arrangement without any time restrictions.  While the Landlord Tenant Board acknowledged that the landlord was imposing the laundry access restrictions for the purpose of mediating tensions between tenants, the Landlord Tenant Board ruled in favour of JG.

Remedy Granted

The Landlord Tenant Board granted $200.00 for laundry costs as compensation to the tenant.  Additionally, the Landlord Tenant Board awarded a rent abatement of ten percent per month for six months to the tenant.

Full Case

The official case judgment is available here: JD v. LD's, 2017 CanLII 28729

Conclusion

This decision in this case shows that even when a landlord is imposing a change in access to amenities for the purpose of relieving tensions between tenants, the imposition remains as an interference in the rights of the tenant.

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